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FAQ

Please see a list of most commonly asked questions here. If you need additional help contact us. We are happy to help.

 

How much is shipping?

Shipping is always free to all destinations.

 

Are your Gillette products genuine?

Yes, all our products are 100% genuine Gillette products

 

Which types of credit cards do you accept?

We accept Visa, MasterCard, Discover and American Express and Paypal.

 

Which currencies do you accept?

Currently, we only accept payment in U.S. Dollars.

 

Is your payment processing secure?

Yes. All payment information will be stored and processed using secure server. All the data is transferred in an encrypted format, and it can only be decrypted by the processing bank.

 

How do I pay?

You can pay securely with any type of credit card or paying with your PayPal account.

 

What is our return policy?

Your complete satisfaction is our primary goal and everything we sell is refundable or exchangeable within the first 30 days of delivery. All sales are final after 30 days of delivery made. The item you want to return should be unused in new condition with original packaging. Shipping and handling fees are not refundable. Return and Exchange Procedures •Contact us, In your email include your order number written on the top of your invoice and the reason you want to return or exchange with the name of the product you want to exchange with. •Wait until we email you to give authorization. It takes 1-2 business days. •Please include a copy of the email that authorized your return or exchange with your order number. •Insure shipping method as we can not be responsible for lost and misdirected return shipments. •Once we receive your return we will credit your account or send the item desired to exchange within 5 business days.

 

Can you ship to my country?

We can ship to all countries except: Cuba, Iran, Iraq, Libya, North Korea, Sudan, UNITA (Angola), Afghanistan, Belarus, Bosnia-Herzegovina, Burma, Haiti, Kosovo, Liberia, Macedonia, Nigeria, Rwanda, Somalia, Syria, Yemen, Democratic Republic of the Congo