Billing Information – name on card, card number, card type & expiration, billing address of the card.
Shipping Details – name and address
Email Address
We DO NOT store credit card information; unless you request us to do so. All other customer information is encrypted and stored in our database. Absolutely none of our customer information is released and is completely confidential. This information is used ONLY for the purpose of processing your order.
How long will it take to have my order processed and delivered?
We ship the same day of receipt of orders placed before 2pm. Shipping in the USA is 2-8 Working days. Inetrnational shipping is 12-28 Working days.
What are your shipping costs and policies?
All shipping fees are listed next to each item.
What forms of payment do you accept?
For online orders via our shopping cart, we accept GoogleCheckout and major credit cards; Visa, Master Card, Discover, and American Express.
Is your site secure?
We work to protect the security of your information during transmission by using Secure Sockets Layer software (SSL), which encrypts information you input. We are a safe and secure website. All information collected by us is for the sole purpose of filling your orders.
What is your return policy?
We do encourage you to submit an inquiry if you have any questions or concerns about the quality or functionality of a product before you continue with the return process.
We provide a 30 day satisfaction guarantee. If for any reason you're not satisfied with your purchase, you may return the item/s. Products must be unused and in the original manufacturer's packaging, including all documents and accessories that accompanied it. There will be no restocking fee; however, extra shipping charges may apply for exchanges or replacements.
You must obtain an RMA Number. Once we receive the item, and approve of the unused condition, we will be in contact with you via email.
3 options may be available, depending on evaluation of circumstances and/or what you prefer. Unique customer circumstances may be taken into account which could involve exceptions to this policy. 1. Refund
2. Replacement item will be sent identical to the one purchased.
3. Store Credit towards a different purchase. Credit may not be issued for the shipping charges of original order.
